Job Description

We are seeking a professional and customer-focused Front Desk Coordinator to join our organization. The ideal candidate will be responsible for managing front desk operations, welcoming visitors, handling inquiries, and providing administrative support to ensure the smooth functioning of the office. The candidate should possess excellent communication skills, a pleasant personality, and strong organizational abilities.

As the first point of contact for visitors and clients, the Front Desk Coordinator plays a vital role in creating a positive impression of the organization.

Key Responsibilities

Greet and welcome visitors, clients, and guests in a professional manner.
Answer, screen, and direct incoming phone calls.
Manage visitor records and maintain the reception area.
Schedule appointments, meetings, and conference room bookings.
Handle incoming and outgoing mail, courier services, and deliveries.
Provide information regarding company services, departments, and procedures.
Assist with administrative and clerical tasks such as data entry, filing, and document management.
Coordinate with various departments to ensure efficient communication and workflow.
Maintain office supplies inventory and place orders when required.
Ensure the reception area remains clean, organized, and presentable at all times.

Required Skills

Excellent verbal and written communication skills.
Strong interpersonal and customer service abilities.
Professional appearance and positive attitude.
Good organizational and multitasking skills.
Basic computer proficiency and office administration knowledge.
Ability to handle confidential information responsibly.
Time management and problem-solving skills.

Technical Skills

MS Word
MS Excel
MS Outlook
Internet and Email Management
Data Entry and Record Maintenance
Telephone and Reception Handling

Educational Qualification

12th Pass, Diploma, or Bachelor’s Degree in any discipline.
Additional certifications in office administration or customer service will be an advantage.

Preferred Qualifications

Prior experience as a Receptionist, Front Desk Executive, Customer Service Representative, or Administrative Assistant.
Knowledge of office management procedures.
Ability to communicate in English, Hindi, and Punjabi is preferred.

Benefits

Competitive salary package.
Professional and friendly work environment.
Training and skill development opportunities.
Career growth and advancement opportunities.
Paid leaves and company holidays.
Employee recognition and reward programs.

Working Hours

Monday to Saturday
9:00 AM to 6:00 PM
One weekly off

How to Apply

Interested candidates can submit:

Updated Resume
Educational Certificates
Experience Details (if applicable)
Recent Passport-size Photograph

Shortlisted candidates will be contacted for an interview and communication skills assessment.

Job Category: Front Desk Coordinator

Job Type: Full Time

Job Location: Patiala